Do I have to pay for a membership fee or buy an app?

No, placing an order is free. We only charge a shopping and delivery. There are no memberships or annual fee needed and certainly no app to buy.

Who does the shopping and delivery?

Our professional shoppers work for us and are background checked, extensively trained, and managed locally. Other services use crowd-sourcing or day workers to fill the orders. Those independent contractors do NOT work for the company they deliver for, or the store they shop at. They are paid a very small percentage of the total amount charged and rewarded for doing as many orders as fast as possible. Haste makes waste. In addition to not having your best interest at heart, many of the "shoppers" are thinly checked, if at all. We value our customers safety more than sending just anyone to your door

How much does it cost to get a shopping order delivered?

All of our pricing is clearly posted on the site to be reviewed before placing an order. We only charge a shopping and delivery fee depending on an the area we deliver to. We never mark up the products. You get to take advantage of all in store pricing including sales, discounts and specials. Other services keep that savings to pad their profits, we pass it along to you along with a store receipt to prove it.

How do I pay for the order?

We accept cash, credit cards and verified checks. We collect payment when we deliver the groceries. For security reasons we do not collect your private information or require a credit card on file to place an order. We understand the real threat of hackers and will not put your information onlineĀ for hackers to target. Your security is too important to us.

How do you keep my groceries fresh?

Your order is picked and delivered straight to you, door-to-door, typically from the our aisles to your home in less than an hour. Each one of our personal shoppers uses insulated bags and coolers to ensure your perishable items arrive in the best possible condition.

What items cannot be returned?

Certain items, including, but not limited to alcoholic beverages, baby formula and tobacco products, cannot be returned or refunded once you have accepted delivery.